Last Updated: May 10, 2026

Welcome to SecureHaven.

At SecureHaven, privacy is not simply a feature. It is a core principle that shapes how we think, design, research, and communicate.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, interact with us, apply for pilot participation, subscribe to updates, or communicate with SecureHaven.

We are committed to handling personal data responsibly and transparently in accordance with applicable data protection laws, including:

• The UK General Data Protection Regulation (UK GDPR)

• The EU General Data Protection Regulation (EU GDPR)

• The UK Data Protection Act 2018

• Applicable European privacy and electronic communications laws

1. Who We Are

SecureHaven is a privacy-first digital safety initiative focused on behavioural risk intelligence and safeguarding within modern digital environments.

For the purpose of applicable data protection laws, SecureHaven acts as the “data controller” for personal information collected through this website.

Contact Information

Website: SecureHavenEmail: info@securehaven.uk

If you have questions regarding this Privacy Policy or how your personal information is handled, you may contact us using the details above.

2. Information We Collect

We aim to minimise unnecessary data collection wherever possible.

Depending on how you interact with our website, we may collect the following categories of information.

Information You Voluntarily Provide

This may include:

• Name

• Email address

• Phone number (if submitted)

• Parent or guardian status

• Information submitted through forms or surveys

• Pilot application responses

• Messages or enquiries you send us

• Newsletter subscription details

• Research participation responses

Technical & Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited

• Time spent on pages

• Referral source

• Website interaction data

• General analytics and performance data

Cookies & Similar Technologies

We may use cookies, pixels, scripts, and similar technologies to:

• Improve website functionality

• Analyse website performance

• Understand visitor behaviour

• Remember preferences

• Support website security

You can manage cookie preferences through your browser settings or through our cookie consent tools where applicable.

3. What We Do Not Collect

SecureHaven is built around privacy-preserving principles.

Through this website, we do not intentionally collect:

• Private message content

• Encrypted conversations

• Passwords

• Financial information

• Government identification numbers

• Sensitive personal information unless voluntarily provided

• Personal information directly from children through this website

We do not sell personal information to third parties.

4. How We Use Personal Information

We may use personal information for the following purposes:

• Responding to enquiries and communications

• Managing pilot applications

• Conducting research and validation activities

• Improving website functionality and user experience

• Sending updates, newsletters, or announcements

• Understanding interest in SecureHaven

• Analysing website traffic and performance

• Maintaining website security

• Complying with legal obligations

We process personal information only where we have a lawful basis to do so.

5. Legal Bases for Processing (GDPR)

Under UK GDPR and EU GDPR, we rely on one or more of the following lawful bases:

Consent

Where you voluntarily:

• Subscribe to communications

• Submit forms

• Apply for pilot participation

• Participate in surveys or research

You may withdraw consent at any time.

Legitimate Interests

We may process information where reasonably necessary for:

• Website administration

• Improving services and communications

• Security monitoring

• Understanding interest in our initiative

• Conducting responsible product and research development

We carefully balance these interests against individual privacy rights.

Legal Obligations

Where processing is necessary to comply with applicable laws or regulatory obligations.

6. Pilot Applications & Research Participation

SecureHaven may invite a limited number of individuals to participate in pilot programmes, interviews, surveys, or research initiatives.

Information submitted may be used to:

• Assess suitability for participation

• Understand digital safety concerns

• Improve safeguarding approaches

• Support research and product validation efforts

Participation is voluntary.

We aim to minimise data collection and avoid collecting unnecessary sensitive information.

Additional information or consent materials may be provided separately for specific research or pilot activities.

7. Email Communications & Newsletters

If you subscribe to updates or communications from SecureHaven, we may send:

• Project updates

• Research insights

• Pilot invitations

• Articles or educational content

• Company announcements

You may unsubscribe at any time by:

• Clicking the unsubscribe link in emails

• Contacting us directly

We do not send unsolicited marketing communications.

8. Sharing of Information

We do not sell personal information.

We may share limited information with trusted third-party service providers where necessary to operate our website and communications, including:

• Website hosting providers

• Analytics providers

• Email or newsletter platforms

• Form processing tools

• Cloud infrastructure providers

These providers are contractually required to process information securely and lawfully.

We may also disclose information where required:

• By law

• For regulatory compliance

• To protect rights, safety, or security

• To investigate misuse or unlawful activity

9. International Data Transfers

Some third-party providers may process data outside the United Kingdom or European Economic Area (EEA).

Where international transfers occur, we take appropriate safeguards to ensure personal information remains protected, including:

• Standard Contractual Clauses (SCCs)

• UK International Data Transfer Agreements

• Transfers to jurisdictions recognised as providing adequate protection

10. Data Retention

We retain personal information only for as long as reasonably necessary for:

• The purposes described in this Privacy Policy

• Legal or regulatory obligations

• Security and operational purposes

When information is no longer needed, we aim to securely delete or anonymise it.

11. Data Security

We take appropriate technical and organisational measures to protect personal information against:

• Unauthorised access

• Misuse

• Disclosure

• Alteration

• Loss

• Destruction

However, no internet-based system can guarantee absolute security.

12. Your Rights

Under applicable privacy laws, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Restrict or object to processing

• Withdraw consent

• Request data portability

• Lodge a complaint with a supervisory authority

To exercise your rights, please contact:info@securehaven.uk

UK Supervisory Authority

Information Commissioner’s Office (ICO)

EU Supervisory Authorities

You may also contact your local EU data protection authority.

13. Children’s Privacy

This website is intended for adults, including parents, guardians, educators, researchers, policymakers, and professionals.

We do not knowingly collect personal information directly from children through this website.

If we become aware that information from a child has been collected unintentionally, we will take reasonable steps to delete it.

14. Third-Party Links

Our website may contain links to external websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of external services separately.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Legal or regulatory changes

• Operational updates

• Product or research developments

• Changes to our services or website

Updated versions will be published on this page with a revised “Last Updated” date.

16. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Email: info@securehaven.ukWebsite: SecureHaven